The journal recognizes the importance of a fair and transparent editorial process and provides mechanisms for authors and other stakeholders to raise appeals or complaints when appropriate.
Appeals
Authors may appeal an editorial decision if they believe that the decision was based on a factual error, a misunderstanding of the manuscript, or a procedural issue that affected the outcome of the review process. Appeals should be supported by a clear and reasoned explanation and must address specific points raised in the editorial or reviewer feedback.
Appeals based solely on disagreement with editorial judgment or reviewer opinions are generally not considered. All appeals are assessed by a senior member of the editorial team who was not directly involved in the original decision, where possible.
Following review of an appeal, the editorial decision may be upheld or, in exceptional cases, reconsidered. Decisions made after the appeal process are final.
Complaints
Complaints may relate to the editorial process, peer review conduct, communication, or other aspects of journal operations. All complaints are handled confidentially and are reviewed by the editorial office or a designated senior editor, depending on the nature of the issue.
The journal is committed to addressing complaints in a fair, impartial, and timely manner. Where appropriate, corrective actions may be taken to improve editorial processes or address identified concerns.